VogaCloset integration
Timeframe
14 days or less
Features
Real-time Stock Verification | Fast Product Onboarding | Product Traceability
The retailer
VogaCloset is a leading UK-based online fashion destination that brings runway trends directly to fashion enthusiasts across the Middle East. With over 80,000 items from more than 400 brands—including prestigious names like Calvin Klein, Diesel, Tommy Hilfiger, and Adidas—VogaCloset has established itself as a powerhouse in Middle Eastern e-commerce fashion retail.
Their impressive reach includes 7 million monthly visitors and over 12 million app downloads, demonstrating their strong digital presence in the region. What sets VogaCloset apart is their commitment to making fashion accessible and convenient, offering features like Cash on Delivery, affordable international shipping from London, and upfront customs duties calculation at checkout.
Since 2015, VogaCloset has achieved remarkable growth, solidifying their position as a trusted fashion platform that adds hundreds of new items daily to keep their selection fresh and inspiring.
The challenge
Where can we make a difference?
VogaCloset faces two critical challenges in serving their Middle Eastern customer base: maintaining an extensive, unique product catalogue while ensuring reliable product availability for customers.
Fashion enthusiasts in the Middle East look to VogaCloset for access to distinctive European fashion that isn’t readily available in their local market. Maintaining and expanding a diverse catalogue is essential to their competitive advantage. This requires efficient onboarding of new products and ensuring consistent, accurate product data across the entire range.
Equally crucial is the challenge of maintaining accurate stock information for this vast product catalogue. Order cancellations due to stock discrepancies can significantly impact customer satisfaction and trust. When customers place orders for items that appear available but are actually out of stock, it leads to disappointment and potential damage to brand reputation. In a fast-moving fashion marketplace, even small delays in stock updates can result in cancelled orders.
The solution
How do we make it happen?
We’ve developed a comprehensive solution that enables VogaCloset to maintain their extensive product catalogue while ensuring reliable order fulfillment.
Seamless data sync
Our platform ensures that you can send your entire product catalogue which is consistently formatted and quickly made available to VogaCloset’s customers, while maintaining real-time stock level accuracy. This dual focus enables both rapid catalog expansion and reliable order fulfillment.
Optimised for reliability and accuracy
Our integration platform handles complex real-time stock verification, ensuring that customers can order with confidence. Stock levels are verified at the crucial moment of purchase, minimising cancellations and maintaining customer trust.
End-to-end product tracking
We actively monitor your product feed to ensure successful onboarding to the VogaCloset website. When issues arise, Scalably works with the relevant parties to resolve the issues quickly. This proactive approach ensures maximum product availability while maintaining data quality standards.
Results
What are the big wins?
Maximum Product Availability:
Our seamless data sync ensures that VogaCloset can offer the broadest possible range of products to their customers. By efficiently processing and uploading product data, we enable them to maintain their extensive catalog of unique European fashion items for the Middle Eastern market.
Reduced Order Cancellations:
Real-time stock verification at the point of sale, combined with accurate product data synchronisation, significantly reduces order cancellations. This improved reliability enhances customer satisfaction and builds trust in the VogaCloset brand.
Transparent Product Journey:
Our end-to-end tracking provides clear visibility of product status from feed to live listing. When products don’t make it to the website, our proactive communication and issue resolution process ensures swift action, maximising the number of products successfully listed and available for sale.
Optimised Operations:
The combination of automated synchronisation, real-time stock checks, and comprehensive product tracking reduces manual intervention and allows VogaCloset to focus on growing their business rather than managing integration issues.
Ready to expand your marketplace presence with VogaCloset? Whether you’re already integrated and looking to expand your product catalogue or else looking to grow your global reach, we can help you achieve your goals in just weeks.
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